Web applications
Systems built around how your team works, from ordering platforms to client portals.
More on web applicationsBespoke software
We build it, host it and keep it running
One team from the code to the hosting, the domain and DNS, email and backups. When something needs attention, you talk to the people who built it.
Nobody else to chase
Plenty of developers hand over a system and move on. Then something stops working and you find yourself between a hosting company, a domain registrar, an email provider and a developer, each saying it is someone else's problem.
We do all of it. We know your system because we wrote it, we know where it runs because we run it, and we know how your email is set up because we set it up.
Managed hosting
- Hosting per application, on dedicated SQL Server and application servers
- HTTPS everywhere, with certificates set up and renewed for you
- Separate live and development environments, so changes are tested before your users see them
- Security updates and patching, and firewall protection
Your data is safe
- Daily full system backups
- Hourly database backups
- Off-site copies in Azure storage
- Restores tested regularly, so we know the backups work
Hosted in ISO 27001 certified UK data centres, with no single point of failure and a two-hour hardware fix promise.
Domains, DNS and email
Name servers, DNS records, Microsoft 365 or Google mailboxes, and email delivery through SendGrid so that the emails your systems send arrive in inboxes rather than spam folders. It is the part most businesses only think about when it breaks, and we look after it.
Support plans
Pay as you go
Raise an issue when you need to. Each one is investigated and you approve any work before it is done.
Silver
Half a day of support or development time every month.
Gold
A full day of support or development time every month. Unused time can be carried into the next month.
Every issue is acknowledged within one working day. For the businesses we already work with, we also provide general IT support.
What our clients say
An extremely valuable part of our daily operations
IceBubble provide a bespoke web CRM solution, IT Support and website maintenance to our business, and are an extremely valuable attribute to our daily operations & future plans.
IceBubble pull out the stops to deliver for us
We use IceBubble for our bespoke web reporting solution and for general IT Support. We have always found them to be flexible and willing to find solutions with us. We can be demanding on timescales on occasion and we always find that they pull out the stops to deliver for us.
Continually go above and beyond
Professional and dedicated team who continually go above and beyond to support me and my business. IceBubble have a wealth of invaluable knowledge and bring enthusiasm and initiative to their work and can be relied on to deliver.
Frequently asked questions
Can you host a system you did not build?
Yes, often. We look at it first, tell you what state it is in, and agree what we can look after.
Where is it hosted?
In ISO 9001 and ISO 27001 certified UK data centres, designed with no single point of failure and backed by a two-hour hardware fix promise, through a hosting partner Paul has worked with for over 20 years.
How quickly do you respond?
Every issue is acknowledged within one working day, whichever plan you are on.
What happens after a project goes live?
You have three months to raise anything about what we delivered, included. After that, support is through a plan or pay as you go.
Do you look after email and domains?
Yes. We set up domains, DNS and name servers, Microsoft 365 or Google mailboxes, and email delivery through SendGrid, so the emails your systems send land in inboxes.
What does it cost?
It depends on what we are hosting and supporting. Book a call and we will give you a clear price.
Other things we do
App development
Apps for staff and customers on iPhone, Android, Windows and Mac, from one codebase.
More on app developmentSystems integrations
Connect the tools you already use, so data is entered once and reports are right.
More on systems integrationsBook a free 30 minute discovery call
Tell us what's slowing your team down and we'll tell you honestly whether IceBubble CRM, a bespoke build or something off the shelf is the right answer. No hard sell.
Book a call